Shipping Policy

At Mapping Skin Lab, we aim to make every order simple, reliable, and easy to track.

01. Order Processing

Orders are generally processed within [1–2 BUSINESS DAYS] after payment is confirmed.

Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be longer during promotions, holidays, or periods of high order volume.

02. Shipping & Delivery

Mapping Skin Lab currently ships to [SHIPPING LOCATIONS].

Shipping costs and available delivery options are calculated at checkout based on your location and order.

Estimated delivery times may vary depending on the destination, shipping method, carrier, weather, holidays, and other circumstances outside our control.

03. Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Please allow some time for tracking information to update after your package has been handed to the carrier.

04. Incorrect or Damaged Orders

Please make sure your shipping information is accurate before placing your order.

If your package arrives damaged, please take photos of the package and product and contact us as soon as possible.

If your order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

05. Missing or Delayed Packages

If your package is delayed or marked as delivered but cannot be located, please check with household members, neighbors, building reception, or the carrier first.

If you still cannot locate your package, contact us and we will assist where possible.

06. International Orders

International orders may be subject to customs duties, taxes, or import fees. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Some products or destinations may also be subject to shipping restrictions.

Contact Us

For questions regarding shipping or delivery, please contact:

Mapping Skin Lab
Email: [EMAIL ADDRESS]
Website: [WEBSITE URL]